This privacy statement applies to all services of Viva la Vida Buena. In this privacy statement we explain which personal data we collect and use and for what purpose. We therefore recommend that you read this statement carefully.
Viva la Vida Buena, located at Calle la Luna 10a, 03729 Lliber, Alicante, Spain, is responsible for the processing of personal data as shown in this privacy statement.
Calle la Luna 10a, 03729 Llíber, Alicante, Spain
Viva la Vida Buena processes your personal data because you use our services and/or because you provide this data to us yourself.
Below you will find an overview of the personal data that we process:
• First name and surname.
• Address data.
• E-mail address.
• Phone number.
• A copy of passport or identity card and it's data.
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.
• Information about your activities on our website.
Special and/or sensitive personal data
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at firstname.lastname@example.org and we will delete this information.
For what purpose
Viva la Vida Buena processes your personal data for the following purposes:
• Handling your payment.
• Sending our newsletter and/or advertising brochure.
• To be able to call or e-mail you if this is necessary to be able to carry out our services.
• Inform you about changes to our services and products.
• Offer you the option to create an account.
• To deliver goods and services to you.
• Viva la Vida Buena analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.
Automated decision making
Viva la Vida Buena doesn't take decisions based on automated processing.
Storage of personal data
Viva la Vida Buena does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. A copy of the ID is stored for 1 (one) year as required by the Guardia Civil.
Sharing personal data with third parties
Viva la Vida Buena only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
In this context, we are obliged to provide the Guardia Civil with the following information for each guest: first name, last name, date of birth, ID number, type of ID, date of issue and validity. A copy of this statement, together with the scan of your proof of identity, will not be kept available by us for the Guardia Civil for more than 1 year, in accordance with the legal obligation.
Cookies, or similar techniques
Viva la Vida Buena only uses technical and functional cookies. Also analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Viva la Vida Buena and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to email@example.com.
To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and your personal ID number black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
How we protect personal data
Viva la Vida Buena takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via firstname.lastname@example.org.